Center Mind Services
Full-time

Information Management and Analysis Officer

Norwegian Refugee Council (NRC)

Location

Nairobi, Kenya

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Job Description

The Officer will administer IAWG information systems, improve member data quality and participation, and translate validated information into concise regional and cross-border analysis for coordination, preparedness and advocacy under the IAWG Director’s guidance. Responsibilities: - Comply with NRC policies, guidance and procedures, including conduct, safeguarding, confidentiality and information security, and with approved IAWG data-governance arrangements. - Maintain reliable information systems and documented processes for data collection, validation, analysis, visualisation and reporting. - Apply quality assurance, access controls and responsible data-management practices throughout the information lifecycle. - Produce timely, accessible analytical products that support agreed organisational priorities and decisions. - Engage member focal points, provide user support and build their capacity to maintain and interpret shared information. - Coordinate technical work with relevant partners and host-agency functions, escalating risks and specialist issues as needed. - Maintain organised datasets, technical documentation and learning resources, and recommend practical improvements. - Complete a structured handover with INSO covering the Power BI dashboard, database, access/data-entry portal, source files, data model, refresh arrangements, credentials, dependencies and documentation. - Coordinate transfer of hosting, licences, administrative rights and control from INSO to IAWG/NRC with NRC IT. - Independently maintain the current Power BI solution, including data preparation, modelling, visualisations, refresh schedules and user access. - Maintain technical documentation, version/change records, backups and recovery procedures with NRC IT or the approved provider. - Coordinate member submissions, cleaning, validation and updates; maintain data definitions, geographic standards, a focal-point register and an agreed update calendar. - Protect sensitive operational data through appropriate access, aggregation and disclosure checks. - Combine validated member data with credible secondary sources on displacement, access, funding, food security, health and other agreed priorities to identify regional and cross-border implications. - Produce concise maps, briefs, charts and snapshots for the Director, Steering Committee and working groups.

Requirements

- Relevant qualifications or equivalent to 4 years professional experience in information management, data analysis, GIS, statistics, or computer science. - Demonstrated experience independently managing datasets and dashboards and producing analysis that informs operational or strategic decisions. - Strong hands-on Power BI skills in data preparation, modelling, visualisation, refresh and access management. - Proficiency in Python and/or R for data processing, analysis and visualisation, including the ability to develop and maintain reproducible, documented code. - Advanced Excel skills and practical experience with structured data, online collection tools and data-quality workflows. - Ability to assess multiple sources critically, communicate uncertainty and write concise analysis for non-technical audiences. - Practical understanding of responsible data management, confidentiality and safe handling of sensitive operational information. - Strong member engagement, facilitation and follow-up skills, including explaining technical issues clearly and working across organisations without supervisory authority. - Good written and spoken English.

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Posted 11/3/2026
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About Norwegian Refugee Council (NRC)

Norwegian Refugee Council (NRC)
Nairobi, Kenya

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